How it works
The label does the work.
ShipTrace tracks a package with a printable smart label that reports its own position as the package travels. You stick the label on the box, tap it with a phone to start tracking, and watch every reported position land on one live map until it arrives — across any carrier, with no app to install and nothing to integrate.
Three steps
Tag it, trace it, deliver it.
No new process on the bench and no change at the dock — here is each step in full, from the label going on to the alert that it arrived.
Tag any package with one of our smart labels.
We ship you a box of labels. Each one is printable and paper-thin — it goes on the outside of the package like any other label, next to the carrier’s own. Nothing about how you pack, palletise or hand over changes.
The label is linked to your own reference — a PO number, a job number, a customer name — so everything you see later speaks your language. We keep the reference exactly as you typed it.
Trace it on one live map as it travels.
To start tracking, tap the label with any modern phone. The tap wakes the label, opens ShipTrace in the browser, and asks one question: which package is this going on? Pick it, and the label is reporting. There is no app to install and no pairing step.
From then on, every position the label reports lands on one live map — with the time it was recorded and the accuracy the label claimed, drawn at its real size. Filter by category, by state, or by what has gone quiet while still in transit. The filters live in the URL, so any view is a link you can send to a colleague.
Deliver and know the moment it arrives.
Draw a zone around a depot, a customer site or a border crossing, and ShipTrace tells you when a package enters or leaves it — by email, and by text message where we have completed carrier registration for your region.
Give a trace an arrival deadline and ShipTrace also tells you about the package that never turned up. That alert is raised by the clock, once, and never quietly withdrawn — the missing box is the one you most need to hear about.
What you are looking at
Every point on the map is a report from the label.
A report carries three facts, and the map shows all three. Nothing is interpolated between reports, and nothing is inferred from a carrier’s schedule — if the label has not reported, the map says so instead of guessing.
A time
When the position was recorded — shown on your own clock, not ours.
A position
Where the label was, drawn on the map exactly where it was reported.
An accuracy
How tight that claim is, drawn as a real circle on real geography — tens of metres for a cellular fix, a few hundred for a Bluetooth sighting.
And when a label goes quiet, we say that too.
A quiet label may be inside a metal container, in a coverage gap, or out of battery — the label does not tell us which, so neither do we. The trace shows Not reporting since and the time of the last position we received. We never call a quiet label expired, and we never fill the silence with a guess.
What you skip
What you do not have to do.
Most tracking projects die in the setup. ShipTrace was built so there is almost none.
No app, for anyone
The label reports on its own and ShipTrace runs in a browser. The receiving end installs nothing, signs nothing and scans nothing.
No integration
There is no EDI project and no API you must connect before the first label ships. Your team types its own references, and the portal is ready the day your labels arrive.
No change of carrier
Keep shipping exactly as you do today, with whoever you use today. The label belongs to you, not to the carrier, so one map covers every carrier at once.
No hardware to install
There are no readers to mount and no gateways to power at your sites. The label is the hardware, and it travels with the box.
Tag. Trace. Deliver.
See it work on one of your own boxes.
Tell us what you ship and where it goes. We set up your organization, send your first labels, and you tap one onto a package the day they arrive.